Your 360° Gravity Hookah comes with a 1-Year Limited Warranty to ensure your satisfaction and peace of mind.

What’s Covered:

• Manufacturing defects in materials and workmanship for a period of 1 year from the date of purchase.

What’s Not Covered:

• Glass components, normal wear and tear, accidental damage, or misuse of the product.

Warranty Process:

1. Contact our customer support team at [email@example.com] to file a warranty claim.
2. Provide proof of purchase, a description of the issue, and photos of the product.
3. Our team will assess your claim and, if eligible, offer a replacement or repair.

30-Day Satisfaction Guarantee:

We offer a 30-day satisfaction guarantee on all purchases. If you’re not completely satisfied, you may return the product within 30 days for a refund or exchange, as long as it meets our return conditions.

Shipping Policy

We strive to deliver your 360° Gravity Hookah as quickly and securely as possible. Below are the details of our shipping process:

• Processing Time: Orders are processed within 1-2 business days.
• Shipping Time: Delivery typically takes 3-7 business days within the United States. International orders may take 10-15 business days depending on the destination.
• Shipping Costs:
• Tracking Information: A tracking number will be provided once your order is shipped.

Returns Policy

We want you to be completely satisfied with your purchase. If you’re not happy with your product, we offer a hassle-free return policy:

• Eligibility: Returns are accepted within 30 days of the delivery date.
• Condition: The product must be unused, in its original packaging, and in resalable condition.
• Process:
• Refunds: Refunds will be issued to your original payment method within 7-10 business days after receiving the returned item. Shipping costs are non-refundable.